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unable to stream--TVVAPP-00206

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 wrote:

I'm unable to stream--TVVAPP-00206


I promoted your post to its own thread. did you try another browser? a smart device (phone/tablet) to isolate the problem?


Re: Account Mismatch Error

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Thank you for that information ltt1. We will keep this up for other people to try. danp1, I have not heard back from your and will assume everything is taken care of. 

Re: error 3323.1000319

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Can you send me a private message with your full name and the username you are logging into the account with?

 

To send a private message, click my name "ComcastTambrey", then click "send a message".

Streaming app Xfinity beta

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I got the streaming service for 10 bucks a month plus some premium channels for free for 12 months. I have a whole bunch of Cinemax channels but they all display with black bars on the tops and the bottoms. It looks like it's in an HD format just not stretched out to fit the screen size.

Premium channels freeze

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Premium channels freeze after 2-3 seconds on Xfinity 1 boxes

Re: Streaming app Xfinity beta

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 wrote:
I got the streaming service for 10 bucks a month plus some premium channels for free for 12 months. I have a whole bunch of Cinemax channels but they all display with black bars on the tops and the bottoms. It looks like it's in an HD format just not stretched out to fit the screen size.

you can check with customer service 800-Comcast to verify that you have subscribed to the optional HD service. SD versions of 16:9 do appear as surrounded by black bars to fit an SD screen

This Video Cannot Be Played?

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In our house we have a DVR downstairs which is pretty much used solely by my mother and I typically watch shows the next day through streaming. Recently when I try and watch shows that have been recorded on the DVR I get a choice of watching "Recorded" or "On Demand" and I usually choose "On Demand" as I don't want the show being marked "Watched" on the DVR as my mother may think she's already watched it. I've never had a problem doing this but now the last month I keep getting a message "This video cannot be played", "We've run into a problem while streaming Abcxyz", "Error player.noPlayableID". In order for me to watch these shows on demand I have to wait an extra day or until my mother deletes them from her DVR.

 

Can Comcast please fix this problem?

Re: This Video Cannot Be Played?

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 wrote:

In our house we have a DVR downstairs which is pretty much used solely by my mother and I typically watch shows the next day through streaming. Recently when I try and watch shows that have been recorded on the DVR I get a choice of watching "Recorded" or "On Demand" and I usually choose "On Demand" as I don't want the show being marked "Watched" on the DVR as my mother may think she's already watched it. I've never had a problem doing this but now the last month I keep getting a message "This video cannot be played", "We've run into a problem while streaming Abcxyz", "Error player.noPlayableID". In order for me to watch these shows on demand I have to wait an extra day or until my mother deletes them from her DVR.

 

Can Comcast please fix this problem?


on what physical device are you attempting to play the videos? do the recordings play when the on-demand will not play on your streaming device? what OS system version are you using for the computer? what browser? have you tried using Chromecast with flash enabled always? 


Re: "Sorry, we've run into a problem."

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 wrote:

I am having the same problem described by others on this thread.  The problem (see quotes below) began Sat. 10/27; disappeared for a few hours Monday 10/29 and then returned.  Please advise.  Thank you!

 

"Subscription to This Channel Required
A subscription is required to watch this channel.
Please call 1-800-XFINITY to add it to your service.
(Error TVAPP-00203)"


Did you call Comcast?

Re: Stream "Available to watch in home only"

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I stream in home channels in bathroom from iPad since I do not have cable TV in bathroom.

 

Re: player.noPlayableID

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OK  what's up with this error?  I've tried 3 different browsers, 3 different computers; the problem is NOT ME -- so what the heck?  You don't mind taking my money, how about providing the service that is paid for?

Re: Xfinity Roku app no longer working

Re: Xfinity Roku app no longer working

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The roku stick is running 8.1.0. 

 

The TCL Roku TV was working fine for almost 2 months, now neither the TV or the stick work and they fail the exact same way.

Re: player.noPlayableID

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Kinda like Vegas, you'll lose in the long run.  This doesn't work, just like we can't fast forward through commercials, just like we can't get rid of ads, even though we paoid not to see them, the reason it doesn't always work is because if it worked all the time, Comcast would not have made 12 Billion dollars last year, and face it, you have no better choices, and Comcast knows that.  That is how society goes in todays world.

Re: Error ftde.provision.accountMismatch

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Thank You for your quick response to my problem. I called the number you posted and the first lady on the line fixed the problem. It did take 15 minutes which I thought was fast compaired to the last week of calls.  As I was on the road it took a 10 days for me to place the call. I can now acess my DVR on every login.

 

Thanks again,

 

Gregory


Re: "There's a problem with DVR playback"

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I have the same problem with freezing, programs, not recorded, etc. Also, the quality of the recordings are not as good as the original version. Like much of Xfinity’s hardware, the DVR is sub par. I used to have Directv (not available in my current complex), and for ten years, I never had these problems.

Error ftde.provision.11000

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I'm getting this error on my laptop when trying to login to stream. Message states:

 

"Sorry, we've run into a problem.

 

The good news? We can take care of it right now. First, you'll need to sign out of your account.
When you sign back in it'll be fixed. Ready?"

 

I do that, but keep getting the same error.

 

any help?

 

Thank You!

Re: Red cast over screen

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I get the red cast on all video content streaming  or otherwise. 

 

As for using a different device...I only own one computer. Don't have the luxuary of owning more computers. Asking if I have another device doesn't resolve my problem, especially when so many other Mac/Chrome users are indicating here that they are having the exact same problem.

Re: xfinity stream beta app on roku tv does not show full screen

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I am accessing the channels from the live TV guide and still get the smaller screen.

Re: Streaming TV error message: (Error TVAPP-00206)

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"Are you receiving this error when you are attempting to watch anything on the site or just certain programming? If only certain programming, can you please provide me what specifically you were attempting to view and how you where viewing this content (via Cloud DVR, OnDemand, live TV) when you received this error? Finally, can you tell me if this is happening when attempting to view content on your home network or while away from your home?"

 

For me, it's:

certain programming, particularly major networks like NBC, ABC,etc

Live TV on Windows 10 laptop (all updated and Adobe updated)

in home network

 

this just started again the last few days

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