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Re: xFinity Stream DYING on Windows 10 build 1809. When will we have a real Windows app?

October 4, 2018, 6:07 am
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A new build was release yesterday as the October update.  New features and changes.   Edge now ONLY has the "Allow Once" for Flash.  The ability to create an "Allways Allow" list has gone away and it is according to the roadmap that Microsoft created for Adobe Flash deprication over time as it is UNSAFE.  Everytime I launch xFinity Stream URL in my browser I now get the Adobe Flash broken page and have to click twice to enable only for one session.

 

 Either they migrate to HTML5 video format or they give us a Windows 10 app.  800 Million users on Windows 10.  Its not going away..  I stream all day long on my 2nd Office computer while I work and on my Windows 10 tablet which ROCKS!  I'm not going to watch on my iPhone. Size matters

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Re: xFinity Stream DYING on Windows 10 build 1809. When will we have a real Windows app?

October 4, 2018, 6:23 am
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There is an Xfinity Stream app in the works that does not use Flash. There is no ETA on when it will be available other than "soon". Until then, we're stuck with the Flash version. 

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Re: "There's a problem with DVR playback"

October 4, 2018, 1:16 pm
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So in my case the problem lies with the capacity is what I am thinking is causing my problem watching recordings on the computer. When I log into Stream on the computer it shows I am in the red so it say's I’m at 98% full capacity but when I am in the DVR watching on TV with the box it says I am at 22% capacity. Not sure why there is a vast difference between stream online and the actual DVR but that is for the developers to figure out unless they are storing stream in another “cloud” as opposed to the box. So if your storage on stream goes in the red the playback says there was a problem and you need to watch it on On Demand. I confirmed as a QA analyst that getting my "online" usage back in the green buy deleting some recordings that I am now able again to stream those shows that gave me the error "Watch on OnDemand". Typical I am assuming that Comcast developers are not in sync with what is on the "DVR" as opposed to the what is on Stream cloud version but I assumed it was the same cloud where the information is stored both DVR and stream but who knows. So in MHO it is a developer issue that should be resolved. Both DVR (TV) and Stream should indicate the same percentage of storage.  

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Re: "There's a problem with DVR playback"

October 4, 2018, 1:35 pm
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The physical DVR and the Xfinity Stream app/website are taking 2 different measurements. The DVR uses hard drive space as a percentage, the cloud measures time, cloud only holds the last 60 hours recorded and isn’t a mirror copy of your physical DVR
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Re: "There's a problem with DVR playback"

October 4, 2018, 1:41 pm
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Then when the cloud reaches a percentage in the red then the recordings are failing directing you to watch OnDemand. . 

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Re: "There's a problem with DVR playback"

October 4, 2018, 1:46 pm
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Re: Live TV won't work on Macbook Pro

October 4, 2018, 2:05 pm
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stellachechak wrote: 

  • I’m seeing lots of folks with the same problem but no solutions. My Mac laptop pro can’t stream for very long before it quits and I get various “attempting to resume” or “heartbeat error” messages. 
  • So what’s the problem/solution?  ATT Direct?

 

Hello, and welcome to the forums. The suggestion that (RobertWy) posted is the best way to resolve the issue you're experiencing. It sounds like you're having a connection problem based on the error messages you have posted, so establishing a good connection with the Wi-Fi should clear this all up. Feel free to reach back out to me here if you continue to have issues viewing content on your MAC book, I am more than happy to assist you further. 

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Re: Error message: bandwidth to narrow

October 4, 2018, 2:59 pm
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Advanced technicians were supposed to have fixed it, but it started again yesterday while watching Amazon prime. 

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Re: I'm getting a message about not being able to watch a channel because I'm not on my home wifi

October 4, 2018, 9:14 pm
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Hello blazerfan2000!

I see it has been some time since you first posted. I wanted to check in and see if you were still having this problem. If so I would like to take a closer look. Please feel free to send me a Private Message with your full name so I can review the account.

 

To send a private message, click my name "ComcastTambrey", then click "send a message".

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Re: Movies in Spanish instead of English

October 4, 2018, 9:57 pm
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TV Go channels

October 5, 2018, 12:42 am
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Somebody Please Explain Tv Go Channels

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Re: TV Go channels

October 5, 2018, 5:28 am
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Re: Movies in Spanish instead of English

October 5, 2018, 5:29 am
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 wrote:

I have the same issue/

Which platform, Stream, X1,  other?

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Re: Error message: bandwidth to narrow

October 5, 2018, 5:31 am
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 wrote:

Advanced technicians were supposed to have fixed it, but it started again yesterday while watching Amazon prime. 

That sounds like a network issue and not the Xfinity Stream website.

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Re: "There's a problem with DVR playback"

October 5, 2018, 5:38 am
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I got this message this morning...Screen Shot 2018-10-05 at 7.28.30 AM.png

I don't understand the reasoning behind this. I pay for this service and it seems more and more is being lost. No ability to setup or delete DVR scheduled recordings and now this. I was told to buy the Roku and Xfinity took away the ability to watch that outside of the home. They want us to use their services, but their services are no longer up to par. If this is a contract negotiation issue, they need a new negotiator.

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stream tv

October 5, 2018, 6:05 am
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is comcast or xfinity or comfinity going to fix the fact on the stream tv app on the tv you can not create a favorites menu and to get to hd channels you have to click 40 times to get to the 600's. This should be such a basic feature it is like they really don't care about this app and are only putting it out there because the FCC told them to or something. Spend some money and hire a few Hulu engineers. Still waiting.... Still hoping.... Better get this done before 5g arrives

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Re: Roku Channel changing

October 5, 2018, 7:16 am
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The astrik works, I got to a number pad. Lost count on how many clicks it took to start watching my selected channel.

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Re: "There's a problem with DVR playback"

October 5, 2018, 9:13 am
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The dvr playback is not just computer. I am having the same issue on my ipad. Why do features get take away in silence?  It’s really getting so that you would have better options with a roku stick and just drop Comcast all together. As a 20 year customer that spends a lot of money on cable, it’s just not meeting expectations. 

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Can't record from other devices

October 5, 2018, 1:45 pm
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Use to when I logged onto my computer or phone it would give option to record / watch and I can't rmember the other option but now I don't have the option to record when I'm away from home.

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Re: X1 DVR recordings often cut short in stream app.

October 5, 2018, 2:41 pm
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It’s happening again now that This Is Us is back for the fall. Help please! Has Comcast seriously not figured this out in the past 6 months?!
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