wrote: I am having the same problem! ALL other channels work fine...fox news is garbled ! comcast owned by msnbc .. FAKE NEWS..very biased! switching to another service and guarantee I will bring at the min 15 more ppl with me!
hi, another customer here. foxnews works fine here. did check by watching the same channel in the home on a desk/laptop or smart device using the xfinity stream TV source? did the foxnews play fine on one of those devices?
wrote: Can you advise what tv she bought? I just bought one today and no luck downloading the app....mine is 32" m4500
does the xfinity app show up in the Samsung store? have you made sure your TV firmware doesn't have an update to install? Have you contacted Samsung support to ask about available of the Xfinity stream TV app?
yes, it was all very confusing...i updated the firmware and it said there were no more updates but the firmware version installed did not match the info on the Xfinity site...neither Samsung nor Xfinity could help...so I went back to Best Buy and bought a TV I have never heard of, TCL....and it was a breeze to download...I think the key is to get a Roku TV.....the app was available thru the Roku channels...and it works perfectly...plus the TV was $80 less
wrote:
I updated firefox (and flash) to latest version(s) on my macbook pro, and now streaming loads and then fails after 10-15 seconds. It works fine in safari. It also worked on firefox v 57, but did not work on 59, and I was forced to go back to the prior version. How can I correct this? I prefer firefox, and it should work. I have flash always enabled, and complete diagnostics are below. Attempting to Resume... We've run into a problem while streaming The Awards Show Problem; The Wrong Headed Problem. Please wait while we try again. This Video Cannot Be Played We've run into a problem while streaming The Awards Show Problem; The Wrong Headed Problem. (Error player.3300.4259876) Build number 19 OS Mac OS 10.13 Browser Firefox 61.0 Flash version 30.0.0 Status in home Entitlements cvod, tve-linear, clinear, tve-vod, est, transactions Last fingerprint cloudtv_web_polymer_4.11.0_prod_1532018583206_23905 Stream provider primetime Video ID tvgrid/listing/2001140507191630109/detail/?channelId=7836675581334203104 Stream ID tag:xfinitytv.comcast.net,2013:channel-station:6299827099676004117:chNum:5:callSign:CPTV#stream:format:HLS Error code player.3300.4259876 Error description Error aux info http://ccr.linear-wnefx-ma-pil.xcr.comcast.net/CPTV_SD_WNEFXdMA_4189_0_7089617620844023163.m3u8?format=redirect Video Provider 5 CPTV Video Source TVListingDetail Video Title The Awards Show Problem; The Wrong Headed Problem
have you tried using the flash-integrated and sandboxed Chrome browser? the PC may be running out of resources. Have you tried same program using an SD feed to see if it works better?
exactly ... amd good point about just keeping a Comcast device if they are going to charge you $10 anyway
OR ... they could let us stream like we always did through URL not App
starting to weigh the merits of streaming subscriptions only and extremely limited Comcast service ..... not there yet though
wrote:
The Roku streaming of Xfinity only works without a fee until they finish the beta. After that it will be $10 a month, EVEN THOUGH YOU OWN THE ROKU. Better to stream via one of Comcast's devices. At least if it breaks, they owe you a new one.
sort of - it will be $10 a month unless you can convince COmcast that your primary device is the Roku in which case you might save ... wait for it ... about $2 per month ... what a deal for content we've already paid for through devices we already own over Internet service we are already paying Comcast for ..
I can't believe like you that I can stream TV on my mobil devices but not my LG TV. Who's fault is it? LG or Comcast? My TV is new and I'm very mad at this whole problem. You can hook up your mobil to your TV and view tv that way, but what a pain. I have had Comcast forever and LG products for a long time, but like shopping at Kmart, it might just be time for a change.
wrote: Hi, jdanrich - Please carefully read our Forums Policy and Guidelines. Multiposting and trolling can cause a ban from participating in the forums.
Unfortunately, we currently do not support the Amazon Fire TV Stick. Until we are able to establish some sort of agreement with them, we will not have any further information as to when we will begin supporting it. Thanks for your feedback.
Is this how you treat a paying customer? Remember that paying customers is where your salary comes from. It was a legitimate question and you do not have to be rude in your answer. I hope your supervisor saw your response.
use of a chromecast device with a desk/laptop is grandfathered in and free. it does use the streaming TV website. there is no charge for using the chromecast with a lap/desktop computer
has 0 to do with MY account or billing, as i said in my post this happened at my last house with a different account, i use to use the website all the time, it simply will not work i just get message
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error TVAPP-00115)
It seems to be 5-15 seconds skip, if i rewind that same protion is missing. Nothing to do with latency. It doesnt happen on all DVR recordings, but when it does happen it ruins the recording when random portions are missing.
It really is shabby treatment of 20 to 22 percent of Xfinity customers. Full payment is required but, we get partial service when Linux is not supported. You can't tell me they can't afford it. Xfinity gets between 150 and 300 a month from their customers.
wrote: It seems to be 5-15 seconds skip, if i rewind that same protion is missing. Nothing to do with latency. It doesnt happen on all DVR recordings, but when it does happen it ruins the recording when random portions are missing.
there is a known issue that affects random customers for random amounts of time. It appears that during peak times some servers are at over capacity for programs to be recorded. The errors cause the servers to move customers around to less 'full' servers over time.
Error text -
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3307.1107296347)
Windows 10 OS - browser is SlimJet (Chrome) This is most likely a browser problem (Flash??) but the lasck of further info on the error makes determining what that might be problematic.
cw
HI I'm experiencing pauses every 2 seconds in video movies on xfinity , but no audio issues. Did you find a resolution to your problem? I am also in a suburb north of Chicago.
Having the same issue. What's up?
Why does OnDemand work, but DVR does not?