wrote: I have a TCL Roku TV. I downloaded the Xfinity Stream app and went through the activation process. After I get the “success” screen, it takes me back to Roku where I get the following message “You haven’t purchased anything”. I have tried everything, including deleting and reloading the app. I spent two hours on the phone with Comcast, with no resolution. Help!
do you have home X1 equipment installed? do you have xfinity Internet service? are you connected to your own home internet service (not the xfinitywifi SSID)?