a) What is the Asset Name, Season number/Episode number and please provide the URL/link of the video
Orphan Black, season 2 all episodes
b) Name of the ad that is disrupting playback or the last ad that played
Last ad that played was the one with the fingers.
c) During what set of commercial was the issue happening? (example: "The video does not resume after the second set of commercials)
The video does not resume after the first commercial break (the video starts after the introduction ads, but not after the break).
d) What Operating System you are using? (Mac 10.6, Windows 8, Windows 7, etc.)
Windos 8.1
e) What Web Browsers are you using? (Internet Explorer, Google Chrome, Firefox, etc.)
IE or Chrome (does the same thing on both browsers)
f) What time of day did this occur? (example: "Issue happened when I tried watching video at 3:30 PM EST) This may seem like an odd request but ads can rotate throughout the day. This means that a video may not work at 10:00 AM but will work at 3:00 PM.
Has been occuring since yesterday around 8pm(ish).