What Comcast does not tell anyone, is that in order to get the DVR Manager service they must upgrade to their AnyRoom service and become a Triple Play customer. This means you will need to sign-up for their comcast internet service, of course their TV HD service and their telephone service. I wasted several hours trying to get this information, as I went to 8 different Comcast reps. and each one had a different answer. I never came across a more disorganized company in all my life!
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