Not to pile on but I echo lack of competence for customer service. 3 calls and one hangup on me before i got promise that someone competent would call me back. I have two x1 boxes. When I was making changes in priority manager as to which box records which show I got the same error on one of my two x1 boxes. It's been several days now and the 2nd x1 box caN no longer load priority manager.
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