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Re: TV Listings Not Loading Grid and Unresponsive

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dnel,

Apologies, didn't see your earlier reply. Can you private message me your Comcast ID (if other than dnel) so I can look up your account and see what options are available for you? As per our known issues in the Play Store:

Compatibility and Known Issues:
- Xfinity TV app supports most Android handsets running Android 2.2 and higher.
- Xfinity TV app supports the Motorola Xoom tablet running Android v3.1 and later. Other Honeycomb v3.x tablets with a 1280x800 resolution should work. We will certify the application on additional tablets soon.
- Xfinity TV app may work on other Android devices not listed above but it has not been designed or optimized for them. They are currently unsupported.
- Xfinity TV app currently supports devices that allow more than a 16MB memory limit on applications and will automatically detect the required memory. This includes most devices. However, the AT&T HTC Aria is a notable exception and is not compatible.

<EDITED>
The TV listings grid in web is not optimized for mobile as we make a free, separate TV Remote app that shows you the listings, any DVRs, ability to set recordings, etc. As long as you have a basic TV subscription this app will work for you. Here's the link:

https://play.google.com/store/apps/details?id=com.xfinity.tv&amp;hl=en

It's available in the Play store as "Xfinity TV Remote". Please note, this is not a substitute for your real remote control. If you have an X1 we have a separate Remote for that that can do everything your real one can minus controlling volume or inputs on your actual TV.

Let me know if you still have issues.

Thanks,
Matt</EDITED>

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