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Persistent Error 517

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I have been experiencing intermittent 'Error 517's for over a month -- despite having the most up-to-date flash player and having followed the technical help instructions Multiple Times.  Sometimes the shows will play, sometimes I get this error.  However, now I'm getting this error every single time I try.  I've redone the whole tech help song and dance and it's not working -- even with restarting the computer in between uninstall and reinstall.  This is getting a bit ridiculous, seeing as how I pay for this service to be available AND I have the flash player version I am supposed to have ....  Any help on this would be greatly appreciated.

My Zip Code:Unknown

My Cable Provider:Unknown

Use Dac:True

My Conroller ID:33

My Map ID:5

My Persona ID:9820

My myDVR Manager Status:Not Installed

My Set Top Box Names:Not Installed

My Watchlist setup:FalseFacebook Watchlist Syncing:FalseFacebook Connect:False

My public IP address:72.52.91.137

My operating system:Windows - Undefined

My web browser:Chrome 37 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/37.0.2062.103 Safari/537.36

My system type:smileylaugh:esktop Computer Or Other Device

My Silverlight version:5.1.30514.0

My Flash version:14.0.0

Javascript:Enabled

Cookies:Enabled (1587 Bytes).


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