I was on the chat site with a Comcast "expert" for about an hour today, and he says it is an Internet Explorer problem, and to uninstall it and reinstall it. Easier said than done. IE is not listed on my computer's "uninstall a program" list.
How does one uninstall IE in that case?
I tried to reinstall IE from the Microsoft site, but I just get the message that I already have it, duh. Then I chatted with a Microsoft "expert," and he wanted $99 to help me.
I too am using Chrome just to pull up the TV Listings page.