Re: comcast.net says HBO is not part of your subscriptions but I have HBO

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junjiexu wrote:

I tried both links. They are giving me different messages.

 

For "Curb-Your-Enthusiasm" link, i am getting:

 

HBO is not part of your subscriptions.

In order to watch Curb Your Enthusiasm, you need a subscription to HBO.

 

1. Get HBO
2. Learn More

When I click on "Get HBO", I am getting:

 

Good news!
You already have HBO on Demandas part of your XFINITY subscription. Go forth and watch.

 

Then when i go forth and watch, it shows me the original error message again.

 

 

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For "Snow White and the Huntsm" link, I am getting message as:

Snow White and the Huntsm... is only available to XFINITY customers with a subscription to Cinemax On Demand.

Want to subscribe to Cinemax On Demand for 10 dollars/mo/12mos?

1. Subscribe to Watch Instantly

I did not click on the link as i don't want to subscribe to the channel

 

 

Thank you.

 

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Thanks for this - I'll see if our QA teams can repro this problem. Can you also DM me your username you use to sign-in with?