I finally dumped them and returned the box. I'm only getting Internet and phone from Comcast now. They own all the lines the area so there's no real choice.
YouTube TV is so much better it's unbelievable. With YouTube TV and Netflix I have everything I want to watch and when GoT comes back I'll get HBO. Getting rid of the freezes has made a huge difference in how much I enjoy watching TV, which I do a lot because I'm retired. I can watch a whole movie or a whole football game without cursing Comcast. Life is too short for that aggravation.