IS THIS EVER GOING TO GET FIXED?
If there is a video that has an ad, there is an issue, without fail. The ad can be from a local company or national, doesn't matter. Tried various browsers, etc.
Can someone tell us if this is ever goign to be addressed. I rarely complain, but at this point it ridiculous. Fix the issue. Look at what I pay per month...for both content and access.
a) What is the Asset Name, Season number/Episode number and please provide the URL/link of the video
In The Flesh, S2, E1, 2, 3, 4 http://xfinitytv.comcast.net/watch/In-the-Flesh/8097110596243202112/262313539754/Season-2%2C-Episode-4/videos
b) Name of the ad that is disrupting playback or the last ad that played
-- ALL OF THEM. Verizon is the main issue now.
c) During what set of commercial was the issue happening? (example: "The video does not resume after the second set of commercials)
-- Iniitial ad runs, then maybe another, then it just stops and the black page say "Your video will resume shortly"
d) What Operating System you are using? (Mac 10.6, Windows 8, Windows 7, etc.)
-- Windows 7
e) What Web Browsers are you using? (Internet Explorer, Google Chrome, Firefox, etc.)
-- IE and Chrome
f) What time of day did this occur? (example: "Issue happened when I tried watching video at 3:30 PM EST) This may seem like an odd request but ads can rotate throughout the day. This means that a video may not work at 10:00 AM but will work at 3:00 PM.
--All Day Today...so 4 pm, 6 pm, 7 pm, now for past few hours 10-12 pm PT