I have been having the same problem for the previous 2 weeks. When I try to stream on my computer or the app on a tablet/phone I get a message stating that I only have access through my home network. I'm clearly only connecting thorugh the home network and the television works without a hitch. I've called Xfinity and walked through all the trouble shooting steps with more than one representative. No one seems to be able to identify the problem. I'm paying for this service. Based on the other comments on this forum, this is not an uncommon occurrance. If Xfinity doesn't solve the problem, the only solution is to switch providers.
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